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The Business of Healthcare is a twice-monthly podcast from the Center for Healthcare Leadership and Management. The center is based at the Naveen Jindal School of Management at The University of Texas at Dallas. The show, like the center, brings together business leaders and other forward thinkers to discuss how best to meet the challenges of a rapidly changing, increasingly complex healthcare industry.

Jul 12, 2019

This episode features language-access experts Esther Diaz and Manuel Higginbotham. They join host Dr. Bob Kaiser for a discussion about medical interpretation and translation and its impact on the healthcare industry. Diaz is language-access advocate and co-founder of the Texas Association of Healthcare Interpreters and Translators. Higginbotham is language-access manager for The University of Texas Medical Branch in Galveston and president of TAHIT. They discuss training and certification, legal requirements, staffing issues and other complexities related to providing interpretation and translation services for patients who need access to healthcare services.

Links to websites discussed during the episode and other useful links: