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The Business of Healthcare Podcast

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The Business of Healthcare, Episode 112: Consumerizing Healthcare — The CRM Revolution

Sep 27, 2023

In this episode, Amit Khanna, senior vice president and general manager of Salesforce’s Health & Life Sciences division, and host Dr. Bob Kaiser delve into the fascinating transformation happening within the healthcare industry, driven by the integration of Customer Relationship Management (CRM) systems. The...